
Mount Sinai and Equiva push the frontiers of patient engagement
SAMSUNG INSIGHTS – Dr. Shemesh and his team created a program that provided tablet devices to patients and families who needed to keep in close contact with their medical teams at Mount Sinai. “Because we were sending devices to homes, we really needed them to work right out of the box,” he said. “After thousands of patient interactions, we’ve had only six help deck calls. It’s astounding.” Mount Sinai, Equiva and Samsung are at the forefront of this innovation, working on use cases that are completely new.