Patient Kiosks

Measure customer satisfaction, educate and promote – quickly and easily

Equiva ensures that your patient kiosk technologies meet the needs of patients and visitors as well as your IT department and leadership. Most organizations use our kiosks to support customer satisfaction improvement initiatives – with deployments also used to support checkin/registration, education, employee recognition, QR code sharing, and more.
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For customer service initiatives

  • Show individuals you want their input and make it easy for them to share it (brief surveys take just seconds)
  • Supplement existing measurement tools - CGCAHPS, HCAHPS, REDCap
  • Engage patients and visitors in real time – during wait times, before leaving your department or facility, etc.
  • Spot trends, reveal shortcomings, and prioritize service excellence initiatives
  • Benchmark data, compare metrics and monitor trends; optimize resource allocation

We collaborate to scope needs, align hardware and customize your design and approach

With Equiva’s remote kiosk monitoring, your interfaces are online and updated based on changes you request
We’ll work with you to explore opportunities to extend kiosk use to support strategic goals

Our patient kiosk solutions are powered by the Equiva HRM platform, designed uniquely to facilitate hyper-targeted digital health engagement.

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