Healthcare Communication Apps

Connecting patients, loved ones and care team members via video call

Healthcare organizations are seeing radical transformation in the use of digital technology to improve communications – from remote connectivity with loved ones to streamlined services for language and translation services. Equiva’s healthcare communication apps are now used widely to enhance communication among all involved in the healthcare journey.
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Telemedicine

The Equiva platform provides an ideal environment to deliver telemedicine solutions via tablet devices – from vendors such as Amwell, Teladoc, Epic and VSee. Our technology serves as the framework for thousands of virtual visits monthly.
  • via home-based tablets for remote care engagement
  • via inpatient tablets to support virtual physician rounding and other in-facility remote connectivity initiatives

Equiva’s open framework enables organizations to securely deliver virtual visits as well as targeted educational materials and support resources.

“In the early days of COVID, we worked tirelessly to prevent service disruption. In-home use of Equiva tablets has been important to our success. The tablets are especially valuable for immunocompromised patients, such as those with cancer or on a ventilator.”

Elvira Fardella-Roveto, RN, FNP-BC, Assistant Vice President of Home Care, St. Mary’s Healthcare System for Children

Language and Interpretation Services

Organizations can readily deliver language and interpretation services conveniently via tablets.
  • meet needs of individuals who do not speak English (1 in 5 in US) as well as those unable to speak due to ventilation, hearing or speech limitations
  • provide one-click access to applications from vendors such as LanguageLine™, AMN Healthcare (formerly Stratus,) the Society of Critical Care Medicine’s ICU Patient Communicator and others
  • eliminate the need for staff to manage and deliver laptop-equipped stand-alone carts across facilities

EZCall™

Compassionate connectivity for patients and loved ones

Patients can instantly video call with family members or friends simply by entering the loved ones’ smartphone number or email — all via a single bedside tablet.
  • help users feel more comfortable and in control
  • contribute to patient recovery and well-being by reducing the side effects of isolation
  • overcome challenges inherent with Zoom, Skype, etc. - no need for patients to recall usernames/passwords, no apps for loved ones to download, no need for staff to schedule or facilitate calls

“This tool is in wide usage. We are thrilled with the EZCall functionality. In one area, we're using it as a means of pre- and post-procedure calls. Whenever we present this technology it is one of the ‘wow’ factors.”

Juan Contreras, Director of Patient Experience, Northwell North Shore University Hospital

Care Team Connect™

In-facility communication

This easy-to-use application augments the nurse call system by connecting patients with members of their care team via video call and chat.

  • enable patients to make common requests via chat
  • empower staff to respond quickly via chat or video call
  • auto-prioritize requests, inform appropriate departments to facilitate direct response

Our communication solutions are powered by the Equiva HRM platform, designed uniquely to facilitate hyper-targeted digital health engagement.

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