CASE STUDY

Enhancing the Peri-op Experience for Surgical Patients and Their Caregivers

How an Ambulatory Surgery Center is Achieving Efficiencies and Improving Outcomes

Proactive use of evidence-based education is an essential component of Enhancing Recovery After Surgery (ERAS) protocols. Pre-surgical communication can help improve comprehension, emotional well-being and patient experience. 

This case study highlights how a New York specialty hospital performing more than 3,000 surgeries monthly is leveraging Equiva’s platform to make important information and resources available to patients and loved ones at critical touchpoints across the peri-operative journey. 

Via this cohesive, holistic approach, the surgery center is:

  • enhancing patient and caregiver experiences
  • advancing surgical quality initiatives
  • improving access, outcomes and efficiencies

 

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