Category: Case Study

MEETH: Improving language interpretation

Northwell hospital advances health equity by improving language interpretation services

CUSTOMER SUCCESS STORY – A NYC hospital replaced a cumbersome process to deliver audio-only language interpretation services to day surgery patients by adding LanguageLine to 30 bedside tablets. Now, in just a few clicks, patients and clinicians readily access live interpreters via video. “This has been instrumental in helping us improve patient experience and caregiving,” said MEETH’s project lead.

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