The Next Wave of Patient Experience and Care
Health Relationship Management Platform
Equiva helps healthcare organizations create, nurture and retain long-term customer relationships by blending unique aspects of patient experience, care management and marketing to drive health improvement and financial success.
Equiva’s Health Relationship Management (HRM) platform is deployed across leading healthcare organizations to optimize outcomes.
TRUSTED BY
Far Beyond A Healthcare CRM
Strengthen relationships with existing customers, attract new patients, improve financial results, drive better outcomes
Serve your customers at care facilities, at home and on the go with Equiva’s Health Relationship Management (HRM) platform for collaborative, hyper-targeted digital health engagement.
- deliver content and applications to conveniently meet individuals anywhere on their health journey
- suggest timely services for care plan delivery, wellness initiatives and beyond
- optimize powerful communication, remote monitoring and data capture tools
“The solution is helping us meet 21st century healthcare needs...this takes patient experience to the next level.”
Enhance collaboration and decision-making among consumers, patients, their loved ones, and care team members
With the Equiva platform, you move beyond traditional “patient experience delivery” and healthcare CRM software toward purposeful mobilization of intelligence-driven action.
In nearly every industry sector, customers expect to engage digitally via devices that are familiar to them. Healthcare should be no different.
Your Proven, Trusted Patient Experience Partner
With nearly a decade of patient experience innovation, a solid focus on technology-driven problem-solving, and consistent accolades for exceptional customer service, Equiva delivers results.
“My colleagues in nursing, patient experience, and IT were on board from the get-go. Equiva led efforts to plan the project, customize interfaces and deploy tablets, all within six weeks of contract signing and using less than 15 hours of meeting time. The process was painless and we've had an enthusiastic response from patients and caregivers.”
millions
of lives touched
thousands
of interactions per day
+500K
hours of remote engagement
800+
customers
15
languages
…them learn about their medical procedure and what to expect.
…and helped them learn about their medical procedure and what to expect
Why Health Relationship Management (HRM)?
Equiva’s HRM platform addresses the interoperability challenges of siloed data, disjointed analytics, disparate engagement solutions, and missed opportunities to drive behavior and clinical changes — both inside and outside of healthcare facilities.
1
CAPTURE AND CONVERGE DATA
2
UNDERSTAND TRENDS AND OPPORTUNITIES
3
GENERATE RECOMMENDED ACTIONS
RESULT
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